Shipping Policy
Delivering excellence to your door
Delivery Timeframes
All orders are processed within 1-2 business days. Once dispatched, delivery times vary by location:
| Destination | Delivery Time | Shipping Cost |
|---|---|---|
| United Kingdom | 2-4 business days | £4.95 |
| International | 5-10 business days | Calculated at checkout |
Order Processing
Each order is carefully prepared and quality-checked before dispatch. We take pride in ensuring your items are packaged with care and attention to detail.
- Orders placed before 2:00 PM GMT on business days are dispatched the same day
- Orders placed after 2:00 PM GMT or on weekends are processed the next business day
- You will receive a dispatch confirmation email with tracking information
Shipping Methods
We partner with trusted carriers to ensure your order arrives in pristine condition:
- Standard Delivery: Royal Mail Tracked 48 or DPD standard service
- Express Delivery: DPD Next Day Delivery available at checkout for £7.95
International Shipping
We ship to select international destinations. Shipping costs and delivery times vary by location and are calculated at checkout based on your delivery address.
International orders may be subject to customs duties and import taxes. These charges are the responsibility of the recipient and are not included in your order total. Please check with your local customs office for more information.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information. You can monitor your delivery status through the carrier's website using the provided tracking number.
Delivery Issues
While we strive for seamless delivery, delays may occasionally occur due to circumstances beyond our control. Common causes include:
- Incorrect or incomplete delivery address provided at checkout
- Recipient unavailable to accept delivery after multiple attempts
- Customs delays for international orders